Acceptable Use Policy

The purpose of this Acceptable Use Policy (hereinafter the "Policy" and/or "Rules and Regulations") is to provide clear expectations for BroadSpire's customers, prospective customers and their authorized users as to the Rules and Regulations for use of the Internet services.

Terms of Service and Operating Rules

This Policy applies to all customers, Clients, employees, agents of BroadSpire^®, and all authorized third parties that are granted access to the services BroadSpire^® provides.

General

BroadSpire^® reserves the right (but not the obligation) to decline or cancel service to any business that BroadSpire^® considers illegal or offensive, including, but not limited to: pornography; gambling; illegal drug(s) and/or unethical pharmaceutical practice; bigotry; hate-group propaganda or material that promotes the use of force or violence against any person or group or information that promotes terrorism; foul language and/or insults to other persons or companies, including but not limited to material that is obscene, threatening, harassing, or defamatory to person(s) or companies; information that is a violation of intellectual property laws, infringement of copyright laws or plagiarizing; selling/trading of weapons and/or material that promotes the use of weapons; bulk/spam e-mail, spam news posting and mail fraud; spiteful assaults on other servers including, but not limited to, hacking, spamming, port scanning and/or probing.

Internet Etiquette

You are expected to be familiar with and to practice good Internet etiquette (Netiquette). You will comply with the rules appropriate to any network to which BroadSpire^® may provide access.

You will not post, transmit, or permit Internet access to information you desire to keep confidential. You will not post or transmit any information or software that contains a virus, illicit code or other harmful components. You will not post any material that is illegal, libelous, tortuous, or likely to result in retaliation, liability, claims, actions, threats of litigation or lawsuits against BroadSpire^® by offended users. BroadSpire^® reserves the right to refuse or terminate service at any time.

You will indemnify, defend, and hold BroadSpire^® harmless from any damage to BroadSpire's business, service, equipment, network, operations, or reputation resulting from your actions, including without limitation any government actions, acts of vandalism or other retaliation, and any claims of libel, unfair competition, infringement of any patent, copyright, trademark, service mark, or other intellectual property right, violation of privacy, or other tort.

SPAM / UCE

SPAM/UCE mailing of any sort will not be permitted. Client will be held accountable for all actions including any SPAM/UCE originating from their network, network device or any SPAM/UCE mailing that causes BroadSpire^® to respond regardless of point of origin.

Upon notification that such an act has occurred, BroadSpire^® will warn the Client on the first offense, and may pass along to Client any expenses BroadSpire's customers have incurred. On the second offense, BroadSpire^® may give notice of termination of service. Upon the receipt of notification by BroadSpire^® that a violation of the Policy has occurred, Client must provide written confirmation of all compliance and enforcement actions they have taken within 48 hours. BroadSpire^® reserves the right, in cases where the violation is extreme, to immediately terminate and/or suspend an account.

Password Protection

Users are responsible for protecting their password and for any authorized or unauthorized use made of your password. You will not use or permit anyone to use BroadSpire's service to guess passwords or access other systems or networks without written authorization. In the event a network or network device becomes compromised, BroadSpire^® will assist in the tracking and/or expulsion of said offender on the network level to the extent that BroadSpire^® finds reasonable; at its sole and absolute discretion. BroadSpire^® is not responsible for securing a customer network or device beyond the equipment BroadSpire^® installs.

Illegal Activity

Use of BroadSpire's service for illegal or improper activity of any kind, including unauthorized usage as previously described, forged header or user identification information and/or software piracy is prohibited. BroadSpire^® will fully cooperate with law enforcement authorities in the detection and prosecution of illegal activity.

Remedies

All violations of this Policy will be reviewed by BroadSpire^® for the appropriate action that can include, but is not limited to immediate termination of access services. Upon notification of any violation of the Policy, users must provide a written response within 48 hours of all compliance actions and/or enforcement actions with third parties they have undertaken. Failure to provide such information may result in termination of service. Notifications of any violation of the BroadSpire^® Acceptable Use Policy should be sent to abuse@broadspire.com

Accounts that are found to be in violation of our accepted use policies are not be eligible to receive any monetary payment for downtime and will not be eligible for a refund of any sort.